Real Reviews from Real People
What Our Customers Say
“I was impressed how knowledgeable he was and how quick to respond they were to my request for service. I've had 6-8 different techs come by to fix an issue that the incompetent installers Comfort Generations did — their hack work caused me years of annoyance and trouble, and horizon wasn't any better. After one visit from Mike, problems that should have been obvious to the other "professionals" were quickly diagnosed, and solutions were found. My new go to HVAC Pro!”
Ryan Sean Morales
Google Review“10 out of 5 stars, AMAZING company to work with!!!! They fixed our "non-working" central air that we haven't been able to use for the past 3 years! Mike was able to find and fix the problem within a few short minutes. We had a "big name" HVAC company out 3 years ago when, after one of their techs was at our house to fix something else, our central air stopped working. They told us our York unit was "too old" and needed replacing, which would have cost us thousands. We decided against replacement and waited it out, despite hot summers and portable air conditioning units. Then, I asked on Facebook if anyone could recommend a local HVAC company because I really needed to get the central air fixed — we have 3 kids and I have an autoimmune disease and my body can't tolerate heat. I am baffled how wonderful Mike was, how fast and easy it was for him to diagnose and fix the central air unit, and get our house cool again. I am 100% serious when I say that I cried happy tears when Mike said "all fixed!" There's cold air blowing in our house again!! Please, please, please consider Mom & Pop HVAC for all of your air conditioning needs!! We will be customers for life!”
Bethany Carrigan
Google Review“Top notch company! Knowledgeable and professional. Mike came out to give us an estimate for a new system since our AC stopped working last summer and it's 30+ years old. Not only did he take the time to figure out what was happening, he was able to fix it in the same visit! I can't say enough good about meeting him.”
Brian Posivak
Google Review“Mike was communicative, attentive, explained everything, efficient and REASONABLE! A great guy with tons of knowledge! He is now my go to HVAC guy! Lisa scheduled me the next day, as soon as I left a message for help!!”
Patricia Fleming
Google Review“Highly recommend giving this small company a try. Mike was extremely knowledgeable, pleasant to work with and fair pricing. He got to the root problem of our cooling issue.”
Dennis Valencia
Google Review“We called for an estimate on a new unit after we were told by another company that it couldn't be fixed. Mike came in and asked to see it first. Within an hour it was fixed after we were told it was too old and there were no parts. He was professional and honest — instead of making a big sale he saved us so much money we weren't ready to spend. Integrity matters. Thank you!”
Victoria Morales
Google Review“Highly recommend! Mike was friendly, knowledgeable, and did a fantastic job servicing our two older HVAC units. He cleaned them up, ran through everything with us, and shared some really helpful tips for keeping older systems in good shape. We were referred by our realtor and are so glad we made the call. Great local find — we'll definitely be back for any future service needs!”
Kate Lajeunesse
Google Review“Mom and Pop… in other words small business and family run. What they may lack in size they certainly make up for in service. Mike was exceptional with his knowledge in servicing our furnace. VERY fair, reasonable and honest. I can wholeheartedly recommend — he will get the job done, won't try to sell you anything extra and will go above and beyond to make you feel comfortable. He even offered to stop back and explain everything to my husband as he couldn't be there for the appointment. DEFINITELY give Mike a chance for ALL your HVAC needs.”
Julie Roth
Google Review“After receiving a furnace repair quote from another company for over $5000, or for a new furnace altogether, we had Mike come out to give us a second opinion. Not only was Lisa responsive and kind on a Saturday, Mike was leaving town for a couple of days but made it a priority to get over here early on a Sunday morning before leaving. I'm confident that had we actually needed the repair that he would have been able to get it done for a much less expensive option. We felt like he really cared and we trusted his input. Will be using him in the future. Thanks to Lisa for assisting and making it all happen for us ON A WEEKEND, AND LAST MINUTE! Very grateful.”
Chelsea McLaughlin
Google Review“Mike was a lifesaver. After dealing with a stressful and poorly done HVAC installation, he came in and immediately brought clarity to the situation. He took the time to explain what was wrong, fixed what he could, and gave me honest advice without trying to oversell anything. You can tell he really knows what he's doing and actually cares about doing things right. I'm very thankful for his help and would highly recommend him.”
Carmen Pesantez
Google Review“Look no further! I had a great experience with Mom & Pop HVAC Shop. From start to finish, the service was professional, honest, and reliable. It's clear this is a family-run business that takes pride in their work and genuinely cares about their customers. My unit wasn't functioning properly, and we saw a post about Mom & Pop HVAC Shop on our local borough Facebook page. My wife and I decided to reach out to Mom & Pop HVAC Shop and I'm glad I did. Mike showed up quickly and was diagnosing the issue within 15 minutes of contacting him. He identified a specific part that might be causing the issue, left and said he'd be in touch. About 30 minutes later, he reached back out and let me know he actually had a part at his house that could potentially fix the problem and came back! He installed it, and took the time to test everything thoroughly. What really stood out to me was his honesty — no upselling, no unnecessary charges. Just straightforward, quality work. Mike was professional, kind, and clearly takes pride in what he does. It can be hard to find trustworthy contractors these days, but Mike definitely earned my confidence. I highly recommend Mom & Pop HVAC Shop to anyone looking for dependable and high-quality HVAC service. I will be calling them for any other HVAC services I need. Absolute top tier quality and service!”
James McKenzie
Google Review“He was able to come to my home within 2 hrs. Very professional and knowledgeable. Price was very affordable. Talked me through what was wrong and how he fixed. I would def use them again.”
Alicia Bucha
Google Review“On a Saturday morning, I woke up to no heat on 25 degree weather. I sent a message and had Mike here the same afternoon. Turns out due to my lack of knowledge in caring for my system it was broken. Mike got me a good deal on a new unit, installed it and explained how it works and how to care for it properly. Others would have charged double or triple what he charged. I would recommend them to any and everyone.”
Alex Hernandez
Google Review“Phenomenal service! Mike and Lisa are great and so easy to work with. The whole process was seamless and they have very competitive pricing. Highly recommend!”
Kristin Bolcer
Google Review“Today, I had the pleasure of meeting Mike. I had an initial phone conversation with his wife to discuss this morning via Facebook messenger after someone recommended Mike. She immediately responded to my questions and felt confident after explaining what my situation was. She told me she had availability on the same day to come out. Mike showed up on time. We showed him the unit and explained what issues we were having with the system. He thoroughly inspected everything and was able to detect the issue — and fix it on the spot! He walked around outside to ensure the fan on the AC unit was functioning and the pipe for the heat was blowing out as well. He is very personable and knowledgeable. He explained in detail about what the issue was and how he would fix it. We will definitely be using them for any of our HVAC issues and recommend to our friends.”
Michelle Smith
Google Review“I had my fair share of false promises throughout the years and I have to say — I have found someone who actually shows up without a bunch of excuses. I had a problem, he qualified, corrected and educated all in one visit. Amazing work ethic and direct shooter — my type of guy. He owns my system now. Kudos all around brother — thanks again.”
N Biggz
Google Review“Mike came out to look at an issue one of the "big guys" has been ignoring forever. We walked the job, came up with a plan and a price, and the work was all done within a week. We felt they were honest and fair and the work was clean and neat. Moving forward we will definitely be using them for our HVAC needs!”
Joseph Freer
Google Review“True mom and pop shop experience. With Mike and Lisa you are getting upfront, clear, quick communication and fair, honest pricing. Mike went above and beyond to make sure we were satisfied with the new heat pump system he installed. They are the only company I would recommend to anyone looking for HVAC repairs/installs.”
Melissa Forte
Google Review“Mike was professional and knowledgeable. We used him for a second opinion after another local company quoted us a large amount and stated we had a "leak in the system." Mike found and fixed the problem which was entirely different from what we had been told. Our split issue was fixed and he saved us hundreds of dollars! We will definitely use Mom & Pop for future HVAC needs.”
Susan Walk
Google Review“Mike and crew did a great job, more than honest pricing and friendly people. Would reccomend for your next install and or service.”
Stephen Schauble
Google Review“I don't even know where to begin. If there were a 1,000-star review option, Mom and Pop HVAC would surpass that. After dealing with larger HVAC companies that seemed more interested in upselling services and replacing things that didn't need replacing, finding Mom and Pop HVAC was a breath of fresh air. The owner has been in the HVAC industry since he was 14 years old and has worked for some of the biggest companies in the area. He saw firsthand how homeowners were often pressured into unnecessary repairs and upgrades, and that's exactly why he started his own business. From our very first interaction, his honesty stood out. He took the time to explain everything, answered every question, and never once made us feel pressured. He's incredibly knowledgeable, personable, and the kind of guy you feel like you've known for years after just one conversation. Our project was no small feat, either. He tackled what can only be described as monstrous ductwork that had clearly seen better days and wasn't exactly up to code. Instead of taking the easy route and telling us everything needed to be replaced, he carefully evaluated what could be salvaged and preserved anything that was still in good condition. His ability to find practical, cost-effective solutions while still doing the job the right way speaks volumes about his integrity and expertise. This was a complicated job, and he handled it with confidence and professionalism from start to finish. And I can't leave out Lisa! She handles the scheduling and quotes and is an absolute pleasure to work with. She's friendly, responsive, and genuinely fun to talk to. Together, they make an amazing team and truly treat their customers like family. It's rare to find a company that combines experience, integrity, professionalism, and genuine care for its customers, but Mom and Pop HVAC does exactly that. If you're looking for an HVAC company you can trust, stop searching and call them. You won't regret it.”
Ali Snell
Facebook Review
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